Getting To Know GMAF
Griffin Management and Finance provides business operations and back-office support for growing businesses.
Our services are organized into four areas:
Business Operations
Systems, processes, workflows, SOPs, and the structure behind how your business operates.
Administrative Operations
Scheduling, communication, follow-up, documents, records, and recurring administrative work.
Financial Operations
Bookkeeping, QuickBooks, billing, expenses, monthly close, reporting, and other financial processes.
Payroll & People Operations
Payroll administration, timekeeping, employee records, onboarding, offboarding, and other employee administration processes.
You may need support in one area or several.
GMAF works primarily with growing small businesses and organizations that need better systems, stronger processes, or reliable back office support.
This may include healthcare and wellness providers, home and professional service businesses, nonprofits and mission driven organizations, consultants, agencies, coaches, and other service based businesses.
If you're unsure whether your business is a good fit, schedule a Clarity Call and we'll talk about what you need.
No.
GMAF is based in South Carolina, but many of our services can be provided virtually to businesses in other states.
Some services may depend on your location, business needs, software, or other requirements. We'll discuss that with you before beginning services.
No.
In fact, many business owners know something isn't working but aren't sure what the solution should be.
That's one of the reasons we use the GMAF Method.
We'll start by understanding what's happening and determine what type of support may make sense.
Assess. Build. Manage.
The GMAF Method is the simple process we use to determine how to support your business.
ASSESS
Understand it.
We learn what's happening, what's not working, and what your business needs.
BUILD
Build it better.
We create, fix, organize, simplify, automate, delegate, or document the systems and processes your business needs.
MANAGE
Keep it working.
When ongoing support makes sense, GMAF can manage clearly defined recurring processes and responsibilities.
Assess → Build → Manage
You don't have to go through every stage.
No.
If your need is clear, a Clarity Call may give us enough information to recommend the next step.
For example, if you already know you need a QuickBooks cleanup or a documented onboarding process, we may be able to move directly into building the solution.
For more complicated problems, we may recommend a paid Business Operations Assessment before beginning the work.
BUILD is where we create, fix, or improve the way something works.
Depending on the project, we may:
The goal is not to make your business more complicated.
The goal is to build a better way for the work to get done.
No.
Some clients hire GMAF for a one-time project. Others need ongoing support.
Once the work is built and working properly, we can discuss whether it makes sense for you, your team, another provider, or GMAF to manage it going forward.
Understanding Our Services
Yes.
Not every business needs ongoing support.
The exact project depends on what your business needs.
Yes.
Once a process is clearly defined and working properly, GMAF may provide ongoing support to keep it moving.
This can include defined administrative operations, bookkeeping and financial operations, payroll administration, reporting, workflow management, systems administration, or broader business operations support.
Your responsibilities and GMAF's responsibilities will be clearly defined before recurring services begin.
Yes.
Bookkeeping is part of our Financial Operations services.
Depending on your needs, support may include bookkeeping, QuickBooks setup, QuickBooks cleanup, reconciliations, billing and invoicing, accounts receivable, expense processes, monthly close, and financial reporting.
Bookkeeping is no longer treated as a separate package that every client must fit into. We determine the appropriate scope based on your business.
Not automatically.
If your books need historical cleanup or correction before ongoing bookkeeping can begin, the cleanup will normally be treated as a separate project.
We'll explain what needs to be corrected and provide the scope and investment before beginning the cleanup.
Yes.
Administrative Operations can include both building better administrative systems and providing ongoing support for clearly defined administrative responsibilities.
Examples include scheduling, client follow-up, communication processes, document organization, records management, and recurring administrative tasks.
Yes.
Payroll & People Operations may include payroll process setup, timekeeping processes, payroll administration support, employee records, onboarding, offboarding, and other employee administration processes.
The exact service depends on your payroll provider, number of employees, payroll schedule, business location, and the level of support needed.
Working Together
A Clarity Call is an initial conversation about your business and what you need.
We'll talk about what's happening, what isn't working, what you're trying to improve, and whether GMAF may be the right fit.
You don't need to diagnose the problem or choose a service before the call.
The next step depends on what your business needs.
We may recommend:
If GMAF is the right fit, you'll receive information explaining the recommended scope, responsibilities, deliverables, timeline, and investment before work begins.
Start dates depend on the type of work, the size of the project, current availability, and how quickly we receive the information needed from you.
We'll discuss the expected timeline before you agree to the service.
That depends on the service, but successful projects require communication and access to the right information.
You may be asked to provide documents, account access, financial records, current processes, software access, employee information, or answers to questions about how your business currently operates.
We'll tell you exactly what is needed.
Delays in receiving required information can delay your project, bookkeeping close, payroll process, reporting, or other services.
If information is repeatedly late, we may need to adjust the timeline, reschedule work, or address the scope of the engagement.
Clear communication helps us keep your work moving.
Yes.
Good operations often require people to work together.
Depending on the engagement, GMAF may coordinate with business owners, employees, contractors, bookkeepers, accountants, payroll providers, software providers, or other professionals.
Everyone's role and level of access should be clearly defined.
A Few Important Things to Know
No.
GMAF can organize your bookkeeping and financial records and provide reports that can make working with your tax professional easier, but we do not provide tax preparation or tax filing services unless specifically stated otherwise.
We can work with your CPA, tax preparer, or other qualified tax professional when appropriate.
No.
Our Financial Operations services focus on the systems and recurring work behind your business finances, such as bookkeeping, billing, expenses, monthly close, reporting, and financial processes.
GMAF does not provide audits, assurance services, investment advice, or services that require a CPA or other licensed financial professional.
No.
We can support the administrative and operational side of your employee processes, such as payroll administration, onboarding, offboarding, employee records, timekeeping, and process documentation.
We do not provide legal advice or act as an employment attorney.
When a situation requires legal or specialized HR guidance, we may recommend that you work with the appropriate professional.
Yes.
GMAF can work alongside the professionals and providers already supporting your business when coordination is part of the agreed scope.
Our goal is not to replace every professional around your business.
Our role is to make sure the work GMAF is responsible for is organized, clearly defined, and moving as it should.
Understanding Pricing
Pricing depends on what your business needs.
Factors may include:
After we understand the scope, we'll explain the recommended service and investment before work begins.
Because businesses aren't all the same.
A company with one employee and a simple bookkeeping process should not automatically receive the same service as a company with multiple employees, accounts, systems, and workflows.
We build the scope around what your business actually needs instead of adding services simply to fill a package.
Yes.
A project has a defined goal, scope, and expected outcome.
Ongoing services cover clearly defined responsibilities that continue on a recurring basis.
Your proposal or service agreement will explain how your specific engagement is priced.
Not automatically.
Software subscriptions, payroll platforms, QuickBooks subscriptions, filing fees, or other outside costs may be the client's responsibility unless your proposal specifically says they are included.
We'll identify known outside costs whenever possible before beginning the work.
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